"This [NATACS] made MIS Reporting so easy. Ethan and Theresa are always immensely helpful." ~ Mayo Aviation, Inc.
Manager of Human Resources
"I have to say that using NATACS is the the best decision I have made in starting and running our 135 Dept. Early on Emily and the entire group never got tired of my endless questions! *Not that they showed anyway;-). We use them for EVERYTHING, starting at PRIA, Drug Program, Records Storage, all the way thru Audit Prep and just answering all my questions. I seriously could not do this without them. Even when my rep Emily is busy, I can rely on Claudia, or Dan for immediate help. The service we receive is well worth what we pay and then some!!" ~ Clemens Aviation LLC
"We have used NATA Compliance Services for a long time and have always been extremely pleased with the services that we have been provided. Recently, however, that service went to an entirely different, higher level when I was faced with my very first FAA Drug/Alcohol Program Inspection.
NATACS helped prepare me for the inspection, answering my questions, providing documentation required by the inspectors and giving me guidance on how to make the inspection a successful one. Specifically, Judy, was the one that held my hand, guided me through the process and prepared me for the inspection. The customer service she provided is the best I have ever experienced…..in any industry. She never tired of my phone calls and e-mails and always responded promptly and patiently…..even when I asked the same question more than once. Above the outstanding customer service is Judy's overall knowledge of the regulations. Her advice was spot on. Without her, I have no doubt that my inspection would not have been nearly so successful.
Judy is a huge asset to NATACS and NATACS is a tremendous asset and a great resource for me and my company.
Thank you, Judy, and, thank you, NATACS, for all you do. It is truly a pleasure to work with you." ~ Truman Arnold Companies
Human Resource Manager
"I would like to take this opportunity to recount my experience of a drug and alcohol program audit and the invaluable servicethat NATA Compliance Services and Judy provided. Upon being notified of the audit, I immediately contacted Judy. Her knowledge and patience in reviewing and planning for every aspect and eventuality of the audit was reassuring.
The audit went fine because Judy had us 100% prepared. In the week before the audit I spoke to Judy numerous times and she wasknowledgeable, courteous and professional in every way.
The service Altius Aviation has received from NATACS has beenflawless.I would recommend this program to any operator. Their paperwork is very user-friendly and up to date. Anytime I had any question or concerns Judy was available and helpful. Before joining with NATA Compliance ServicesI was told by several aviation industry contacts that they were the organization that set the highest standards. My experience with them has validated that." ~ Altius Aviation, LLC
"I would like to give a special thanks to Judy for assisting my company in a last minute audit of our records for an upcoming FAA inspection of drug program. She was able to give me the copies of the records that I did not have current and advice on answering potential questions that the auditor might ask. Her assistance in getting me ready for this audit was outstanding.
During the audit, the questions that were asked were some of the same questions that Judy and I had discussed in my preparation. When the Auditor examined my program manual, he recognized the format and asked who we use to manage our drug program. I responded NATA Compliance Services.The auditor stated, "They run a very good program."
The audit went very smoothly and no discrepancies in our manual or program were found.
NATACS' motto of "One Source... One Stop... One Solution" is spot on.I will always recommend NATA Compliance Services to any company requiring these services." ~ D & D Avionics Services, Inc.
"NATACS helped us to become a stronger organization as they assisted us with our recent FAA audit. The information was clear, correct, and the format of expectations was exactly as described. Having the answers prior to the questions is was priceless." ~ Jackson Hole Aviation
John St. Germain
"As a manager who likes to fly the line, I needed a service that would handle my FAA/DOT compliance needs efficiently and online. NATACS fits the bill 100%. Ongoing improvements and fantastic service really make NATACS great. As I have said many times over the past few years, if everyone I dealt with was as efficient as NATACS, my life would be much easier." ~ Western Airways