Client Testimonials
Our clients are the key to our success. We aim high to deliver efficient, effective and excellent services with world-class support. Don't take our word for it, though. Read our clients' feedback.
"Dha was absolutely amazing. She explained everything so delicately in regard to the 12/5 fingerprinting services due to a TSA inspection coming up next week. She sent me visuals that served as guides to help me understand the process on my NATA CS dashboard. I mean such a superb job! Thank you!"
Mary Marin
Operation's Administrator - Talon Air, Inc.
“Every time I call NATA CS with some kind of crazy complex issue, they always put me at ease and present a logical and simple solution. NATA CS is probably the best ally a Part 135 operation can have."
Brian Gaines
Director of Operations - Let's Jett
“The service helps organize busy operators; streamlining a process is always helpful. Michalyn is a phenomenal representative. She was helpful, informative and patient. While educating me on the process, she never once made me feel rushed or that my questions unintelligent. I learned a lot today and I am extremely grateful.”
Erin Melder
Vice President - Skyways Charter LLC
"You guys are the only vendor that answers the phone promptly. You are courteous, professional, and knowledgeable. Emily and Teresa are two that I've dealt with, and it's been a pleasure working with both."
Chris Hertig
Project Manager - PrivateFlite Aviation
"We have used NATA Compliance Services for a long time and have always been extremely pleased with the services that we have been provided. Recently, however, that service went to an entirely different, higher level when I was faced with my very first FAA Drug/Alcohol Program Inspection. NATA CS helped prepare me for the inspection, answering my questions, providing documentation required by the inspectors and giving me guidance on how to make the inspection a successful one."
Denny Peterson
Human Resource Manager - Truman Arnold Companies
"As a manager who likes to fly the line, I needed a service that would handle my FAA/DOT compliance needs efficiently and online. NATA CS fits the bill 100%. Ongoing improvements and fantastic service really make NATA CS great. As I have said many times over the past few years, if everyone I dealt with was as efficient as NATA CS, my life would be much easier."
Martin Murat
Assistant Chief Pilot - Western Airways
"I have to say that using NATA CS is the the best decision I have made in starting and running our 135 Dept. Early on, Emily and the entire group never got tired of my endless questions! *Not that they showed anyway;-). We use them for EVERYTHING, starting at PRIA, Drug Program, Records Storage, all the way thru Audit Prep and just answering all my questions. I seriously could not do this without them. Even when my rep Emily is busy, I can rely on Claudia, or Dan for immediate help. The service we receive is well worth what we pay and then some!!"
Shellie Foster
Charter Director - Clemens Aviation LLC
"This is a note to comment on how fabulous I think all the Staff are that answer the 1-800 number. I have called many times as a collector and also on behalf of our own clients and I’ve been so pleased with how responsive they are and how professional they deal with each caller. I was just on the phone with Melanie and she helped me with a password issue and when I had another question about the forms she was very quick to offer assistance when I’m ready to do my first upload. It was greatly appreciated! Congratulations on a great team!"
Rita Hogan
Customer Support Manager - Flight Safety International
"Our relationship with NATA CS is an integral part of our organization. They allow us to concentrate on our core business of charter and aircraft management services with the knowledge that we are in compliance. We highly recommend their services to any air carrier certificate holder in business today."